Repair Windows performance counters

WARNING

Only do this if you have been instructed to do so by Pirform Support.  You may lose your certificates if you do not follow these instructions precisely.

[1] Restart your computer

Restart your computer and do not open Pirform until the last stage below.

[2] Download the Pirform Support Tool

Download and run the Pirform Support Tool from the following link:

www.pirform.co.uk/support/3/pirformsupporttool.exe

[4] Repair your performance counters

To repair your Windows performance counters, click the button marked Repair Performance Counters and follow any instructions from the Pirform Support Tool.  Then wait until the Support Tool tells you the process is complete.

 

repair.png

[5] Start Pirform

After that is complete, start Pirform as normal.  If that hasn't solved the problem, then follow the instructions in the link below to send the log again to Pirform Support:

https://pirform.zendesk.com/entries/22082242-send-pirform-log-file

 

 

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