A "support command" is a code that tells Pirform to perform a task on your certificates. This article shows how to enter a support command into the program.
1 - Take a backup
Before making changes to your system, make sure you have a backup of your certificates before proceeding. Click here to find out how to do that.
2 - Open Pirform Options
Open Pirform, click File and then click Pirform Options.
3 - Enter the support command
Then go to the Support section on the left of the options dialog and click the button marked Enter Command:
Copy the support command from the email and paste it into the program as shown below. Then click OK.
4 - Restart the program
After the command has finished processing, close and re-open the program.