Fixing errors when creating a certificate from another certificate

If you are experiencing an error when creating a certificate from another certificate, the steps below can fix the cause of the problem.

[1] Open the affected certificate and go to the lntelligence Manager.

[2] Mark each intelligence statement as suppressed by ticking the cell in the column named Suppress, as shown in image below.

[3] Then mark each statement as not suppressed un-ticking the cell you ticked in the step above.

[4] Check that your observations and other items related to the intelligence statements are as expected then save and close the certificate.

You will then be able to again create other certificates from these certificates.

intelligencemanager.png

Best regards

Sean

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