Find your certificate data file (previous version)

Note that this article applies only to older versions of the program.

[1] Download our Support Tool

Ensure that Pirform is not running.  Download and run our support tool from:

https://shinelive.blob.core.windows.net/public/PirformSupportTool-OLD.exe

pirformsupporttool.png

 

[2] Find your Data File

Click the button marked "Show My Data File".  In the folder that has opened, you will see a file called "pirform.vdb4" (it may appear named just "pirform" with a file type of "vdb4 file").  This file contains all your PIRform certificates.

pirform_data_file.png

Tip for advanced users: 

If you are an advanced user, you can just paste the following into the address bar of My Computer or Windows Explorer:

%appdata%\pirform\pirform\data

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